Michael J. Wandell
Training and Education
Michael J. Wandell specializes in consulting for performance management, corporate training, knowledge management, and organizational structure and change. With a BS in Human Resources and Marketing and a MA Ed, specializing in corporate training and development, Mike has hands-on experience in program design and technology development and implementation. This includes expertise in training theory, technology based training, distance education, instructor-led training, knowledge management, content management, change management, and audio/visual production.
With 20 years of experience in performance-based management Mike has developed international programs for numerous markets including North America, Mexico, South America, Pacific Rim (excluding Japan) and the EC. The focus of these programs ties together performance criteria, objectives and evaluation. Mike's strategic integration of these programs with management structure, support, and coaching has helped implement technology and non-technology based solutions that achieve identified goals and objectives. These programs have focused on increasing performance in the customer care and support, service, software, systems integration, process, and telecommunications industries.
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Michael J. Wandell