Company Overview
Rocair Corporation is a globally focused consultancy that delivers high quality and timely assistance in establishing and enhancing customer care, as well as operational guidance in international business development. The company was founded and incorporated in early 2001 by Ed Romson, a 20+ year veteran, world traveler and President of Rocair Corporation. The company is headquartered in Redwood City, California, USA.
Currently, Rocair uses its broad network of contract resources and partners around the world and plans to expand its corporate staff as needed.
Rocair is focused on U.S. based high tech companies that wish to establish, or enhance their
customer care program, or expand to Latin American, European, and Asian countries. The
team distinguishes itself on its sensitivity to the unique cultural and business aspects of the countries they work in. Its ability to build and drive programs that improve customer satisfaction have been proven to lead to increased profitability and brand loyalty.
Rocair's approach to business is derived from Ed's own successful philosophy and methodology and is based on a strict work ethic requiring a high standard of integrity, open communication behaviors, and strong fiscal management responsibility.
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Company Overview